How long do I have to recover a deleted file?

It depends where it was: OneDrive and SharePoint for work keep deleted files for up to 93 days, Google Drive keeps them in Trash for 30 days, and Outlook keeps emptied email for about 14 days by default. Admins can change these limits.

Can IT get back something I emptied from the Trash?

Often yes, if you ask quickly. Microsoft 365 and Google Workspace admins have extra restore options for a limited time.

What if nothing works?

Then the file needs a backup to come back. If you don’t have backups you’ve tested, that’s worth fixing this week.

Is anything I choose saved?

No. The guide runs in your browser. Nothing is sent unless you ask us for help.

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Deleted something by mistake? Choose where it was and get the steps to bring it back, plus how long you have.

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Frequently asked

How long do I have to recover a deleted file?: It depends where it was: OneDrive and SharePoint for work keep deleted files for up to 93 days, Google Drive keeps them in Trash for 30 days, and Outlook keeps emptied email for about 14 days by default. Admins can change these limits.
Can IT get back something I emptied from the Trash?: Often yes, if you ask quickly. Microsoft 365 and Google Workspace admins have extra restore options for a limited time.
What if nothing works?: Then the file needs a backup to come back. If you don’t have backups you’ve tested, that’s worth fixing this week.
Is anything I choose saved?: No. The guide runs in your browser. Nothing is sent unless you ask us for help.

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