Is my video recorded?

No. The preview and sound stay in your browser and are never sent or saved.

Why does it work here but not in Teams or Zoom?

The app may be using a different device, or your computer’s privacy settings may block the app. See the fixes above.

Does screen sharing need anything?

On a Mac, allow Screen Recording for your browser or app in Privacy & Security, then restart it.

Recent Chrome, Edge, Firefox and Safari. Your browser will ask for permission first.

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Meeting Check: Camera, Microphone & Speakers.

Test your camera, microphone and speakers before a Teams, Google Meet or Zoom call. Nothing is recorded or sent.

Your browser will ask for permission. Choose Allow. Video and sound stay on this device.

CameraNot tested
MicrophoneNot tested
SpeakersNot tested

Fixes

Works here but not in the meeting?

Teams

Microsoft Teams

Settings › Devices: pick the right camera, microphone and speaker. In a call: ⋯ › Settings › Device settings. Close other apps using the camera, like Zoom.

Meet

Google Meet

Click the three dots › Settings › Audio and Video, and choose the right devices. Allow camera and microphone for meet.google.com in the address bar.

Zoom

Click the arrow next to Mute or Stop Video and choose your device. Settings › Audio › Test speaker and microphone.

Windows

Windows privacy settings

Settings › Privacy & security › Camera and Microphone: turn on access for apps and for desktop apps. Check the camera’s privacy shutter or F-key too.

Mac

Mac privacy settings

System Settings › Privacy & Security › Camera, Microphone and Screen Recording: allow your browser and Teams or Zoom, then restart the app.

Sound

No sound or echo

Check the output device and volume, unplug and replug the headset, and use headphones to stop echo. Bluetooth headsets: reconnect them before joining.

Next step

Meeting rooms that just work.

From a single headset to a full meeting room, we set up Teams and Google Meet so calls start on time.

Questions

Frequently asked

Is my video recorded?: No. The preview and sound stay in your browser and are never sent or saved.
Why does it work here but not in Teams or Zoom?: The app may be using a different device, or your computer’s privacy settings may block the app. See the fixes above.
Does screen sharing need anything?: On a Mac, allow Screen Recording for your browser or app in Privacy & Security, then restart it.
Which browsers work?: Recent Chrome, Edge, Firefox and Safari. Your browser will ask for permission first.

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